Dallas, TX, March 20, 2020: As a result of the current state of emergency, the North Texas Behavioral Health Authority (NTBHA) has developed a dedicated COVID-19 mental health support line available to our system of care to provide trauma informed support and psychological first aid to those experiencing stress and anxiety during this time of crisis. This service will operate as an adjunct to our crisis services and allow for direct transfers between lines to address a need for a crisis level care.
It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to our traditional crisis line while providing the necessary support within our community as we work through this specific crisis. The NTBHA COVID-19 Mental Health Support line can be reached at
Individuals who contact the COVID-19 support line needing a higher level of care will be transferred directly to our traditional 24/7 NTBHA crisis line at, 866-260-8000.
This information will be shared across our social media pages and website. We are urging our stakeholders and providers to share through their various networks as well. This line will be available 24/7 starting Monday, March 23, 2020 at 12pm CST.
DALLAS — As of 10:00 am March 25, 2020, Dallas County Health and Human
Services (DCHHS) is reporting 78 additional positive cases of 2019 novel
coronavirus (COVID-19), bringing to the total case count in Dallas County to
247. The sixth death from COVID-19 being reported, is of a woman in her 80’s
who was a resident of the city of Garland. This individual had been
hospitalized and did not have other high-risk chronic health
conditions. Of cases requiring hospitalization to date, about two-thirds
(67%) have been either over 60 years of age or have had at least one known
high-risk chronic health condition.
New cases are being reported as a daily aggregate, with a
more detailed summary report updated Tuesdays and Fridays.
“Today’s steep increase in cases is an
urgent reminder that Governor Abbott should heed the pleas of doctors, nurses,
and hospitals. We can’t wait any longer. I once again ask all North Texas
counties to immediately move to the Dallas “Stay Home Stay Safe” model as some
did yesterday. That’s our best chance to #Flattenthecurve,” said Dallas County
Judge Clay Jenkins.
The case count at the following link will
only include county residents:
Most employees who work within the City of
Dallas have a right to paid sick leave. Employees of private businesses and
nonprofits with six or more employees in Dallas can use their paid sick leave
when they are sick or to care for sick family members.
Centers for Disease Control and Prevention (CDC) recommends taking everyday
preventive actions to help prevent the spread of respiratory diseases,
Stay home when you are sick, except to seek medical care
Wash your hands with soap and water for at least 20 seconds and help young children to do the same. If soap and water are not available, use an alcohol-base hand sanitizer with at least 60% alcohol.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact with people who are sick.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve, not your hands.
Additional information is available at the following websites:
Dallas County Health and Human Services (DCHHS) reported five additional positive cases of 2019 novel coronavirus (COVID-19) in Dallas County. Local public laboratories are no longer required to send “presumptive positive” samples to the CDC for confirmation. Respiratory samples positive for COVID-19 in a public health laboratory will be considered “positive” with no need for further testing.
five cases include:
One man in his 40’s, one man in his 50’s, one woman in her
50’s, one man in his 60’s, one man in his 70’s
All are self-isolating at residences and are not hospitalized
Three cases are residents of the city of Dallas, one is a
resident of the city of Farmers Branch, and one resides out-of-state
4 cases are related to domestic out-of-state travel
1 case is likely from local community spread
County will not release further information to protect their privacy.
“Significantly, there’s another likely case of community spread
among the five cases we are reporting today. I am in consultation with the
mayors of the cities in Dallas County and our state and federal partners. We
will be announcing additional measures to keep you safe soon,” said Dallas
County Judge Clay Jenkins.
Dallas County has now reported 19 presumptive positive cases, however, four of those cases are out of county residents and will not be reflected in our case counts posted on the DCHHS website.
March 14, 2020
March 13, 2020 Dallas County Health and Human Services has reported five (5) additional presumptive COVID-19 cases, bringing the total number of cases in Dallas County to eight (8). Last night, Dallas County Judge Clay Jenkins declared a local disaster for public health emergency and has issued a community gathering order effective today at 11 am. Judge Jenkins has requested that the mayors in Dallas County cities issue a local declaration in support of the county’s efforts to combat the spread of COVID-19. To that end, Mayor Gordon issued an order mirroring the Dallas County order this morning, as allowed by state law.
ORDER OF COUNTY JUDGE CLAY JENKINS (SUMMARY) DATE ORDER ISSUED: March 12, 2020 The virus that causes 2019 Coronavirus Disease (COVID-19) is easily transmitted through person to person contact, especially in group settings, and it is essential that the spread of the virus be slowed to protect the ability of public and private health care providers to handle the influx of new patients and safeguard public health and safety. Because of the risk of the rapid spread of the virus, and the need to protect the most vulnerable members of the community, the Dallas County order prohibits community gatherings of 500 persons or more anywhere in Dallas County beginning at 11 a.m. on March 13, 2020, and continuing seven days through 11:00 a.m. on March 20, 2020. For all other gatherings, the Office of the Dallas County Judge and the Health Authority strongly recommends following the social distancing protocols attached to this Order, including canceling, rescheduling, or not attending events with more than 250 persons. Additionally, the Office of the Dallas County Judge and the Health Authority strongly urges high-risk individuals, as defined by the Centers for Disease Control and Prevention (CDC), to cancel, reschedule, or not attend events that will have or will likely have 10 or more people.
Duncanville Facilities and Community Events, Programs & Classes Impacted
In order to protect the health and welfare of our employees and residents, the City of Duncanville has made the following immediate modifications in order to address the growing health concerns:
The D.L. Hopkins Jr., Senior Center will be closed starting Monday, March 16 through the end of March, which is subject to change based on the evolving COVID-19 situation.
Recreation Center and Library operations will continue as usual, and classes and programs are being evaluated on a case-by-case basis.
All senior activities are canceled until further notice.
The Recreation Center’s ‘Princess Tea Party’ event scheduled for March 28 has been postponed.
The Library’s ‘Touch A Truck’ event on March 18 has been canceled.
Large events occurring in the near future at the Fieldhouse will be canceled based on the Dallas County declaration of Local Disaster for Public Health Emergency threshold for community gatherings.
March 12, 2020 The health, safety and well-being of our community and employees is of paramount concern, and the city continues to monitor the 2019 novel coronavirus (COVID-19) activity and is prepared to respond appropriately if Duncanville is impacted.
Dallas County Health and Human Services is the lead agency responsible for providing information and guidance regarding COVID-19 to the City of Duncanville. The Duncanville Fire Department and Office of Emergency Management are actively engaged with daily calls and communication with DCHHS and other partners to ensure Duncanville has the latest updates and information regarding the evolving public health threat.
The city is taking precautions to help mitigate the spread of germs at public facilities.
If possible, we encourage residents to use online tools and other resources for self-service needs. For example, residents can report an issue through the ‘Report A Concern’ button at the bottom of the homepage, and pay utility bills online at https://duncanville.dpnetbill.com or by phone: 844-608-6680. For general questions or concerns, please call City Hall at 972-780-5000 or peruse the city website. Follow the city on Facebook and Twitter for the latest new and information updates.
City facilities in Duncanville have enhanced cleaning and sanitizing efforts through the COVID-19 public threat period, including Duncanville City Hall, Duncanville Public Library, Duncanville Recreation Center, D.L. Hopkins Jr., Senior Center, Duncanville Fieldhouse and public restrooms at City parks.
Disinfection activities at facilities includes:
Increasing the cleaning and disinfection efforts in all city facilities
Disinfecting communal equipment multiple times a day
Re-filling soap and antibacterial dispensers daily
Posting the DCHHS 2019 Novel Coronavirus FAQ document in English and Spanish at the entrance to all city buildings and in public restrooms
City employees have been asked to assist with regular disinfection of workstations and public areas
Public restrooms at parks are cleaned and sanitized appropriately