COVID-19 RELIEF: HOUSING ASSISTANCE PROGRAMS

The following is information about rental, mortgage, and utility assistance programs available to those impacted by the COVID-19 pandemic.

The Emergency Housing
Assistance Program (EHAP)

CAREs Act Heart House

The Emergency Housing Assistance Program (EHAP) provides short-term rental, mortgage, and utility assistance to low income Dallas County residents living outside of the City of Dallas economically affected (loss-reduction of income) by the spread of COVID-19.

EHAP will continue for 90 days into the new year. To learn more about the program:

Eligibility for EHAP:

  • Must reside outside the city of Dallas but within Dallas County;
  • Currently not receiving housing assistance through another entity;
  • Household income is less than 80% of AMI; and
  • Must have suffered an economic impact due to COVID-19.

DALLAS COUNTY HEALTH & HUMAN SERVICES
2377 N. Stemmons Fwy., Dallas, TX 75207
214-819-1968
Monday-Thursday 9:00 a.m. – 4:00 p.m. (CT)


Texas Department of Housing and Community Affair’s Texas Eviction Diversion Program (TEDP)

The Texas Eviction Diversion Program (TEDP) helps eligible Texas tenants, who are behind on their rent due to the COVID-19 pandemic and who have been sued for eviction, stay in their homes and provides landlords with an alternative to eviction. If both the tenant and landlord agree to participate in the TEDP and meet the requirements in the chart below, the TEDP may provide up to six months of rental assistance. This temporary program is a unique partnership between the Supreme Court of Texas, Texas Office of Court Administration, and the Texas Department of Housing and Community Affairs (TDHCA).

  • Assistance can be used to pay the full contracted rent that is past due (up to five months), and the remainder may be used to pay for subsequent months of assistance (up to a total of six months).
  • The TEDP uses a special court process that allows courts to put eviction lawsuits on hold and divert them to the TEDP. Under the TEDP, lump-sum payments are provided to landlords for rental arrears in exchange for allowing tenants to remain in their homes and forgiving late fees. Diverted cases will be dismissed and made confidential from public disclosure.

Texas Emergency Rental Assistance Program (TERAP)

Starting in 2021, Dallas County will be participating in the TERAP. Households may contact our HHS team (214.819.1968, EHAP_DCHHS@dallascounty.org) for more information about how they can apply through Dallas County for assistance.


For additional information and updates from the City of Duncanville visit:
duncanville.com/covid-19/

DCHHS announces second re-opening of Emergency Housing Assistance Program for Dallas County Residents

DALLAS (August 27, 2020) – Dallas County Health and Human Services (DCHHS) announces the second re-opening of the Emergency Housing Assistance Program (EHAP) for residents of Dallas County. This program provides short-term, rental, mortgage and utility assistance to Dallas County residents living outside the City of Dallas facing economic hardship in the wake of COVID-19. Assistance for EHAP is eligibility based and will be processed through a lottery system.

DCHHS will begin accepting pre-screening applications online at https://www.dallascounty.org/ehap starting Thursday, August 27, 2020, at 10:00 a.m. (CT). The pre-screening application process will remain open until such time that a closure is announced. The eligible pre-applications will be batched every other week (2nd and 4th Wednesdays at 4:00 p.m.) and processed through the ongoing lottery system to determine SLN order.

The pre-screening application form is available both, in English and Spanish. If you are an individual who does not have access to the internet or is unable to access the pre-screening application online, please call 214-819-1968. Pre-screening applications accepted by phone will be conducted Monday – Thursday from 9:00 a.m. to 4:00 p.m. (CT). Please note that the submission of a pre-screening application does not guarantee eligibility or an offer of assistance. Only completed applications meeting eligibility requirements, and supported by required documentation, will be considered for assistance based on the availability of funds. Applicants must be 18 years of age or older to apply.

“Given that we are encouraging families to continue to stay home as much as possible right now, keeping people in their homes is especially critical,” said DCHHS Director, Dr. Philip Huang. “As we continue to fight this virus, EHAP will help thousands of Dallas County families in need.” For more information, please visit:

https://www.dallascounty.org/departments/dchhs/ehap-cares.php or https://www.dallascounty.org/covid19/emergency-assistance.php

DCHHS announces re-opening of Emergency Housing Assistance Program for Dallas County Residents

DALLAS (July 24, 2020) – Dallas County Health and Human Services (DCHHS) announces the re-opening of the Emergency Housing Assistance Program (EHAP) for residents of Dallas County. This program provides short-term, rental, mortgage, and utility assistance to Dallas County residents living outside the City of Dallas facing economic hardship in the wake of COVID-19. Assistance for EHAP is eligibility based and will be processed through a lottery system.

DCHHS will begin accepting pre-screening applications online at https://www.dallascounty.org/ehap starting Friday, July 24, 2020, at 10:00 a.m. (CT) and close the pre-screening application process on Thursday, August 20, 2020, at 4:00 p.m. (CT). The pre-screening application form is available both, in English and Spanish. If you are an individual who does not have access to the internet or is unable to access the pre-screening application online, please call 214-819-1968. Pre-screening applications accepted by phone will be conducted Monday – Thursday from 9:00 a.m. to 4:00 p.m. (CT). Please note that the submission of a pre-screening application does not guarantee eligibility or an offer of assistance. Only completed applications meeting eligibility requirements, and supported by required documentation, will be considered for assistance based on the availability of funds. Applicants must be 18 years of age or older to apply.

“Given that we are encouraging families to stay home as much as possible right now, keeping people in their homes is especially critical,” said DCHHS Director, Dr. Philip Huang. “As we continue to fight this virus, EHAP will help thousands of Dallas County families in need.”

For more information, please visit:

https://www.dallascounty.org/departments/dchhs/ehap-cares.php or https://www.dallascounty.org/covid-19/emergency-assistance.php


For additional information and updates from the City of Duncanville visit:
duncanville.com/covid-19/