The following is information about rental, mortgage, and utility assistance programs available to those impacted by the COVID-19 pandemic.

The Emergency Housing
Assistance Program (EHAP)

CAREs Act Heart House

The Emergency Housing Assistance Program (EHAP) provides short-term rental, mortgage, and utility assistance to low income Dallas County residents living outside of the City of Dallas economically affected (loss-reduction of income) by the spread of COVID-19.

EHAP will continue for 90 days into the new year. To learn more about the program:

Eligibility for EHAP:

  • Must reside outside the city of Dallas but within Dallas County;
  • Currently not receiving housing assistance through another entity;
  • Household income is less than 80% of AMI; and
  • Must have suffered an economic impact due to COVID-19.

2377 N. Stemmons Fwy., Dallas, TX 75207
Monday-Thursday 9:00 a.m. – 4:00 p.m. (CT)

Texas Department of Housing and Community Affair’s Texas Eviction Diversion Program (TEDP)

The Texas Eviction Diversion Program (TEDP) helps eligible Texas tenants, who are behind on their rent due to the COVID-19 pandemic and who have been sued for eviction, stay in their homes and provides landlords with an alternative to eviction. If both the tenant and landlord agree to participate in the TEDP and meet the requirements in the chart below, the TEDP may provide up to six months of rental assistance. This temporary program is a unique partnership between the Supreme Court of Texas, Texas Office of Court Administration, and the Texas Department of Housing and Community Affairs (TDHCA).

  • Assistance can be used to pay the full contracted rent that is past due (up to five months), and the remainder may be used to pay for subsequent months of assistance (up to a total of six months).
  • The TEDP uses a special court process that allows courts to put eviction lawsuits on hold and divert them to the TEDP. Under the TEDP, lump-sum payments are provided to landlords for rental arrears in exchange for allowing tenants to remain in their homes and forgiving late fees. Diverted cases will be dismissed and made confidential from public disclosure.

Texas Emergency Rental Assistance Program (TERAP)

Starting in 2021, Dallas County will be participating in the TERAP. Households may contact our HHS team (214.819.1968, for more information about how they can apply through Dallas County for assistance.

For additional information and updates from the City of Duncanville visit: