Text Box: 1450 East Cleveland Street--Hutchins, TX 75141 
o 972.338.2550  f 480.718.4157  rmota@republicservices.com

February 19, 2021
City of Duncanville
330 Shady Trail
Duncanville, TX

Dear Duncanville Residents:

The weather events of this past week forced us at Republic Services to make the difficult decisions to suspend services at various points over the last week and a half as these two winter events happened. These decisions were not made lightly. We would have preferred to be working. However, there are many factors that go into the decision-making process. 

First and foremost is the safety of our drivers. Can they get to work safely? Are the conditions in the cities they serve safe? For our helpers (who ride on the back of the truck) are the temperatures safe for them to be outside for extended periods of time? What are the road conditions in the residential areas? While main streets are beginning to clear, residential streets remained icy and unsafe for our trucks. 

Other factors we consider are our facilities like landfills and recycling. Are they open? Can we safely get to them? We must have a place to take the trash and recycle once it is collected.

No one likes to have their regular trash service disrupted, and we understand that as residents within our own communities. But in light of the conditions we all were dealing with, we believe that we made the best decision for all concerned: our drivers and the residents of Duncanville.

We look forward to resuming your regular trash and recycling service on Monday, February 22. If you have questions, please call 972-225-5252 or 800-32-TRASH

We thank you for your patience and understanding and look forward to continuing to provide you service as we resume normal operations next week.

Joanna Fritz

Municipal Services Manager

A Letter from Republic Services